sakercanine.com: AI Sales Assistant for E-Commerce

Industry: E-Commerce / Retail

Built for a dog harness brand to manage web traffic and customer inquiries without manual intervention.

Try the chatbot here: https://sakercanine.com/

Problem

High volumes of repetitive customer inquiries and fragmented lead data slowed down sales cycles.

Manual Lead Management: Customer contact details were not being captured or exported systematically.
Support Bottlenecks: Staff spent excessive time answering basic product and sizing questions.
Inconsistent Responses: Lack of a unified brand voice across different customer touchpoints.

Solution

An LLM agent with a specialized "Sizing Logic" module and automated backend integrations.

Algorithmic Sizing Engine: Unlike a standard chatbot, this agent utilizes structured JSON data containing comprehensive lists of dog breeds, specific harness dimensions, and breed images.
Logic-Driven Consultations: The agent accepts user inputs (breed, weight, and physical measurements) and cross-references them against the JSON database to recommend the exact harness fit, adhering to the client's strict business logic.
Automated Data Pipelines: Integration via n8n to export chat logs and structured lead information directly into business documents/CRMs.
Web Integration: A deployable chat module embedded directly into the e-commerce storefront.

Tech Stack

Core Logic: LLM Agent with custom prompt engineering for specific business rules.
Data Structure: Structured JSON database (Breeds, Measurements, Images, SKU variations).
Automation: n8n for workflow orchestration and data exports.
API Integration: Custom endpoints linking the chatbot to external document storage.

Results & Impact

Sizing Accuracy: Solved the primary friction point by instantly processing breed/weight data to provide accurate product sizing, reducing returns and support queries.
Operational Efficiency: Automated the most time-consuming pre-sales task (sizing advice), significantly reducing the load on live support staff.
Structured Lead Capture: Transformed sizing conversations into organized, exportable lead lists for the sales team.
24/7 Availability: provided instant, accurate sizing guidance outside of business hours.